Customer: |
|
Implementer: |
|
Type of Business (description): | Brick and Mortar sporting goods/apparel company. DSD (serving their own stores) |
Number of sites: | Analyst: they have a private fleet of 30 trucks that service their 750 stores, while remaining 300 stores are serviced by 3rd party |
Primary Support Contact name, email, and phone:
| For install: Chesla Loyde Information Technology Project Manager Hibbett Sporting Goods, Inc. Office: 205.912.7358
For support: Wanda Duvel Director of Logistics 205-912-7275
|
Customer Model: |
|
Sales Cycle Length: |
|
Was there a POC or Sales Engineering Project? |
|
Phases discussed during Pre-Sale |
|
Anticipated Time-to-Value |
|
Appian products used: |
|
Type of Use: | Analyst |
Type of routing: | Static (analyst) |
How often do they route? | A few times / yr |
Where will DR be installed? | Server |
How often do they pull orders? | Analyst |
Number of licenses purchased: | 2 analysts |
How many users? | 2 analysts |
Interfacing with another system? | Will drop data into flat file |
TMS: | N/A |
WMS: | N/A |
ERP: | N/A |
Uploading back to ERP? How often? | Possibly…only a few times/yr |
GPS Provider: | PNet |
GPS Device: | PNet |
D2Link Provider Name: | N/A |
DRTrack Hosting: | No |
DRTrack URL: | N/A |
Products interfacing with DRTrack: (OMM) | Flat file, might push routes to ERP once updated |
Notes from Sales Cycle: | Basic DSD analyst usage (master re-routes a few times / yr)
|
Notes from Kelly from the Implementation to Support Handoff
- Using Direct Route and Resource Pro for Driver Bids on routes, these routes become static for the driver for a 6 month period
- Reroutes occur to balance routes due to store opening/closures or volume changes
- Private Fleet – approx. 30 drivers – almost all long haul, with multiple layovers and most have 2 routes in the weekly cycle
- Driver compensation package based on Stop/Drop count and Store volume size (pieces)
- 1000 plus delivery locations – 90% are direct store delivery – M-F, 0730-1900
- Replicated their existing routes to establish “Baseline” for configuration and preferences
- Using Time Zone feature for more accuracy on arrival and departure time ETA’s
- They currently do Back Hauls with their trucks to pick up product from suppliers
- Looking to increase BH through an outside bid process (broker type)