Appian Handoffs 18

• Harvey Building Products - Handoff
• Seville Farms - Handoff
• Farmer Bros - Handoff
• Hibbett Sporting Goods - Handoff
• Papa John's Pizza - Handoff

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Appian CX Processes and Best Practices 2

• Customer Churn Process Workflow
• Support > CX Team Engagement Protocol

CoPilot Partner Training and Selling 3

• CoPilot Reseller Partner's Customer Selling/Presentation and Demo
• CoPilot Partner Training Sales, Train the Trainer, and Support Training
• CoPilot Partner Strategic Annual Meeting

Overview & Basics - Materials to guide you through setup, features, and what’s new 5

• CoPilot FleetPortal User Guide
• CoPilot RouteReporter User Guide
• Content Tools User Guide
• 3 Steps to Success
• Cloud-Based Fleet Management Tools - Feature Matrix

Build a Strong Foundation: Getting Set Up for Success - Best practices to ensure a maximized navigation experience 7

• Best Practices for Better Business - Part 1
• Best Practices for Better Business - Part 2
• Best Practices for Better Business - Part 3
• CoPilot FleetPortal Best Practices Video
• CoPilot RouteReporter Best Practices Video

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Training & Best Practices Videos - View quick and informative videos on web tools and supporting best practices 6

• Best Practices Videos
• CoPilot Truck Fleet Management Web Tools Overview
• CoPilot Truck Fleet Management Web Tools - CoPilot FleetPortal
• CoPilot Truck Fleet Management Web Tools - CoPilot RouteReporter
• CoPilot Truck Fleet Management Web Tools - MapSure

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